ISSUES & DEFECTS
An issue isn't closed until
Raise issues against the work, assign them to the responsible trade and track them through resolution, re-inspection and final sign-off.
QUALITY ASSURANCE
Make every issue someone's responsibility
Assign issues directly to the responsible trade, with clear ownership from the moment they're raised. When work is reported as resolved, route it to the right person for review and sign-off.
REAL-TIME VISIBILITY
Know what needs attention
See open issues across the project in real time. Responsible teams know what they need to resolve, while management can track what is open, awaiting review or closed.
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QUALITY CONTROL
Sign-off is the gate, not the paperwork
Reporting an issue as fixed doesn't automatically make it closed. Require review and approval so defects are verified before they're signed off and the work moves on.
THE RESULTS ARE CLEAR
Close the loop on every issue
Without Sablono
Issues tracked separately from the workUnclear ownership and resolution status
Issues closed without independent verification
With Sablono
Issues connected directly to the workClear responsibility from report to resolution
Verified and signed off before they're closed
Issue Sign-off
How it works
1
Capture the issue where it happens
Record the issue with its location, evidence and context, and assign it to the responsible trade.
2
The responsible team fixes the issue
Trades can see what needs attention, carry out the remedial work and submit the issue as resolved.
3
Review the resolution
The reviewing team is notified and can inspect the work and supporting evidence.
4
Close only when you're satisfied
Approve the resolution to close the issue — or reject it and send it back for further action.
Issue Sign-off for all use cases
See all use casesFaçade package
Accurately track façade panels, manage and store quality data for each panel in one place and finish in record time.
Fit-out package
Simplify handovers during fit-out, understand how your package is progressing in real-time and keep all your trades on the same page.
Remediation works
Easily coordinate all remedial work in one place, plan your workflows down to the smallest detail, and keep a digital record of the entire remediation process.
Piling package
Plan your piling package down to the smallest detail, adapt to unforeseen ground conditions quickly and work faster.
Firestopping
Streamline your firestopping workflows, store all your documentation in one place and access this at any time as evidence of compliance.
Structural package
Manage and coordinate all aspects of your structural package. Plan your workflows down to the smallest detail and keep a clear record of compliance.
Facade and Balcony production
Efficiently produce and manage façades and balconies with streamlined processes and meticulous quality control using our innovative production tracking system.
Bathroom production
Optimize your bathroom production process with precise tracking, comprehensive quality management, and accelerated project completion using our specialized system.
Kitchen production
Utilize our advanced system to efficiently track kitchen components, streamline quality management, and expedite project completion for unparalleled results.
POD installation
Enhance your prefabricated pod installation process with precise tracking, centralized quality management, and accelerated project timelines using our innovative solution.
Solar installation
Maximize efficiency and quality assurance in solar panel installations by utilizing our comprehensive tracking system to manage and store critical data, ensuring timely completion with optimal results.
Integrate with your existing tools
Don't change a running system - elevate it. Sablono seamlessly integrates with Autodesk CC, Powerproject, Primavera P6, MS Project and Excel so you can keep your preferred processes the same and running better.Bring it all together
Issue Sign-off is just the beginning. Use it with Sablono's other quality and compliance features to get more done with less.
ISSUE SIGN-OFF
FAQs
How is this different from a snagging app?
A snagging app keeps a list. Sablono attaches the issue to the activity in your programme, so an open issue holds the follow-on work rather than sitting alongside it. Resolution requires management sign-off before the next trade can start.
Can I require sign-off on some issues but not others?
Yes. Sign-off requirements are configured on project settings level and then put in place while creating issues, so you can require management approval on firestopping or structural defects while letting minor items close with the trade's own evidence.
Who gets notified when an issue is raised?
The responsible trade and whoever holds the sign-off role on the issue, at the moment it is raised. They are notified again when the trade marks it resolved and it is waiting on review.
What is in an exported issue report?
Whatever your current filter shows — issues with their location, template, severity, assignment, photographs, resolution and signature, generated as a PDF from live site data.
Do issue templates apply across projects?
Templates are reusable, so the same defect types, required photographs and severities apply on every project. That standardisation is what makes recurring-failure reporting by trade or activity possible.
Why should I choose Issue Management with Sablono?
Without Sablono, there is often uncertainty about whether the work is up to standard, and quality issues can get overlooked. Additionally, it can be time-consuming to coordinate site walks to identify and resolve issues. With Sablono's Issue Sign-off, you can have peace of mind that the work is up to standard, quality issues are resolved quickly, and you spend less time walking the site. We're here to ensure your work is efficient, effective, and meets the highest quality standards.
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